The power is in your hands.

 

PVREA’s app allows you to manage your account from a computer, smartphone or tablet. Download the app to stay connected from your mobile devices. Available in the App Store and Google Play Store.

With the app you can:

  • make a payment
  • check your electric use
  • contact Member Services at PVREA
  • report an outage
  • set up email and/or text alerts
  • set up paperless billing
  • set up outage alerts - new feature!

On your iPhone or iPad, simply click on the App Store and search for PVREA to download. 

App Icon-01.png

On your smartphone, simply click on the Google Play Store and search for PVREA to download.

App Icon-01.png

Getting started is easy. If you don’t already have online access to your account, you can quickly sign up for it. All you need is your account number. Find more detailed instructions here.

Start signing up here.

 

In your online account through the browser, under the My Profile tab, go to My Information. on the left hand side of the screen, navigate to "Update My Printed Bill Settings". 

On the right hand side, you can toggle your Printed Bill Status to "off".

Users are locked out of their online account after 6 unsuccessful attempts to log in. If you are locked out, you may have typed in the wrong password or wrong email address. 

To unlock your account, call into the office during office hours and a Member Service Representative can help you out. If you need to make a payment and are locked out of your account, you can pay online without logging in by clicking here. 

And remember, members can always make a secure payment over the phone by calling 1-800-432-1012. 

In your online account, go to My Usage in the Nav bar.

Select My Usage in the dropdown menu. Click on “Use the Usage Explorer tool” button. Change your “usage type” to kWh and Demand (kw). Power Peak and Demand are the same thing.

Click here to learn more about your power peak.

In the App

  1. Click on the Settings icon.
  2. Click on "Manage Notifications" under the Notifications section.
  3. Click on the Service tab.  
  4. Choose which cell phone and/or email address you would like to receive the notifications for all of the alert types. If you have no contacts listed, you can add contacts under Manage Contacts.

On the Web

  1. Sign in to your online account.
  2. Click on Notifications in the menu.
  3. Click on Manage Notifications.
  4. Click on the Service tab.  
  5. Choose which cell phone and/or email address you would like to receive the notifications for all of the alert types. If you have no contacts listed, you can add contacts under Manage Contacts.